FAQ
Shipping
How long will it take to ship my order?
Orders are usually packed and ready to ship within 48 hours after the order is placed.
Region |
Shipping Time |
|
2 - 3 Days |
|
3 - 10 Days |
|
5 - 14 Days |
|
5 - 14 Days |
Do you offer free shipping?
Yes, Shipping is FREE for all orders.
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order.
Do you accept returns?
Yes, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Learn more about our refund policy
Sustainability
Is BITS Clothing sustainable?
Our primary focus is collaborating with textile companies that prioritize eco-friendliness and uphold ethical labor practices. This includes holding certifications such as STANDARD 100 by OEKO-TEX® and affiliations with organizations like OCS and the Fair Wear Foundation that prioritize the environment and human rights
What are the art prints made from?
Our products exclusively utilize water-based inks that are 100% eco-certified by OEKO-TEX® ECO PASSPORT and carry the GOTS 5.0 label.
What packaging will my orders be shipped in?
All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof recyclable cardboard sleeves made from paper.
Can't find what you are looking for?
- Learn more about our products and our mission here
- Contact us: hello@bitsclothing.com
- Or drop us a message on Instagram: @bombsinthesky